Refund Policy
1. Returns
You may request a return within 14 days of receiving your item.
2. Conditions
- Item must be unused and in original packaging.
- Proof of purchase required.
3. Non-returnable Items
- Personalized/custom items
- Hygiene-related items
4. Refunds
Once approved, refunds are issued to the original payment method within 5–10 business days.
5. Late or Missing Refunds
Contact your bank first, then contact us if unresolved.
6. Return Shipping
Customer is responsible for return shipping unless item is defective.
7. Damaged/Defective Items
Report within 48 hours with photos for replacement/refund.
Contact
Email: info@founders-shop.com